Something not working, or something you wish worked
differently? Mail haojia.zhang@icloud.com.
It is a small app run by one person, so you will usually hear back within a
couple of days.
Common questions
The steps are generic, not about what I typed. Toehold
only writes custom steps on devices that can run Apple Intelligence (iPhone 15
Pro or newer, with the feature on and the model downloaded). Everywhere else it
uses built-in self-care step lists, which is why the app never tells you which
one ran. Check Settings > Apple Intelligence & Siri.
I get "Couldn't break that down." The on-device model
could not answer that request. Repeating it sometimes works, since the model is
not deterministic; rewording it also helps. If your device keeps failing, the
model may still be downloading.
My data disappeared. Tasks live on the device and, if
iCloud is on, in your private iCloud. If you deleted and reinstalled the app,
the local copy is gone but the iCloud copy usually restores on its own once the
app is reinstalled and signed into the same Apple Account.
How do I delete everything? Delete the app for the local
copy. For the iCloud copy: Settings > your name > iCloud > Manage
Account Storage > Toehold > Delete Data.
Is there a subscription? No. The AI breakdowns run on your
own device, so there is no server cost to pass on and nothing to meter. The app
is free.
Reporting a bug
It helps a lot if you include your device model, your iOS version, and the
exact text you typed before it went wrong.